Resources and support with answers to your questions.
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As your business partner, we are here to assist you before, during, and long after you have purchased your software.
Resources & Support
Software Resources & Support
Sage software
COVID-19 Related KB Articles
Sage 100 Contractor
The Families First Coronavirus Response Act (United States) / Canada Economic Response Plan
Sage 300 Construction & Real Estate
How can I provide Payroll reporting for the CARES Act (H.R. 748)?
United Solutions Support
General Inquiries
Sales
Software Support
General Inquiries
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1-888-874-4874 |
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info@u-s-i-group.com |
Sales
Southeast & Pacific Northwest
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Craig Trussell |
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1-888-874-4874 or 1-678-684-1173 |
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sales@u-s-i-group.com or ctrussell@u-s-i-group.com |
Sales Support
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LaRae Robinson, Office Manager |
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1-888-874-4874 or 404-816-8177 |
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lrobinson@u-s-i-group.com |
Software Support
Sage 100 Contractor, Sage 300 Construction and Real Estate & Sage Estimating
Northeast
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 Judy Rich, Director of Professional Services |
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 1-888-874-4874;1357 |
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 judy.rich@u-s-i.com |
Southeast & Pacific Northwest
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1-888-874-4874 |
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support@u-s-i-group.com |
Sage 300 ERP
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1-800-235-2980 |
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support@u-s-i-group.com |
Sage CRM
Northeast
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 Graham Macleod, Director |
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 1-888-874-4874;1338 |
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 sagecrm@u-s-i.com |
Southeast & Pacific Northwest
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1-800-235-2980 |
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support@u-s-i-group.com |
Sage Support
Sage Software Support Numbers
Sage Knowledgebase
Sage Customer Portal
Sage Technical Support
Sage Software Support Numbers
Please Note: You must have a current Sage Business Care & Maintenance Support plan in order to receive assistance when contacting Sage.
Sage 100 Contractor: 1-800-866-8049
Sage 300 Construction & Real Estate: 1-800-551-8307
Sage 300 Construction & Real Estate Office Connector: 1-866-991-3361
Sage 300 ERP: 1-800-253-1372
Sage Estimating: 1-866-991-3359
Sage CRM: 1-866-856-0703
Sage Construction Project Center or Sage Bid Management: 1-847-876-1012 or Email support: Support@sagecpc.com
Sage Maintenance & Support Renewals: 1-800-253-1372
Sage Knowledgebase
The Sage Knowledgebase should be your official starting point for all support content, downloads and resources.
Sage Customer Portal
How do I sign up to access the Sage Customer Portal?
Take a video tour of the knowledgebase.
Log on to access entitled support resources, register or retrieve activation codes for any of your Sage products. Continue to submit and manage your online cases through the Sage Customer Portal. The Portal can be accessed through Sage Support as well.
Sage Technical Support
How do I get technical support for Sage 100 Contractor?
How do I get technical support for Sage 300 Construction & Real Estate?
How do I get technical support for Sage Estimating or eTakeoff?
How do I get technical support for Sage CRM?
How do I get technical support for Sage Service Operations?
How do I get technical support for Sage Paperless Construction?
Sage 2019 Holiday Schedule
Year End Support Center
We’re here to help you get through the end-of-year process. Please refer to these useful links, and please do contact us if you need additional information or assistance.
Sage 100 Contractor & Sage 300 CRE
Year-end supported versions for the current year.
Sage 100 Contractor
Sage City Year-End Center
Sage 100 Contractor Year-End FAQ
Sage 300 Construction & Real Estate
Training
There are 3 ways to learn about the software training that we offer:
Browse our upcoming training schedule
NORTHEAST: 1-888-874-4874;1357
SOUTHEAST & PACIFIC NORTHWEST: 1-678–684-1441
NORTHEAST: info@u-s-i-group.com
SOUTHEAST & PACIFIC NORTHWEST: service@u-s-i-group.com
Business Care Plans
United Solutions Business Care Plans
Sage Business Care Plans
United Solutions Business Care Plans
Local Business Support
Sage 100 Construction
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Donna Brooks, Sage 100 Certified Consultant |
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1-888-874-4874; 1111 |
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sage100support@u-s-i.com |
Sage Business Care Plans
Sage Business Care Plans provide technical expertise, outstanding maintenance and the product support needed to keep your Sage software running smoothly.
Learn more about Sage Business Care Plan options here.
Compare and review Sage 300 Construction & Real Estate and Sage 100 Contractor Business Plan options side-by-side.
Other Sage Resources
Other software
AboutTime
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Support Desk Help
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Support Desk 1-888-315-8463 1-801-465-8181 |
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Support Desk support@AboutTimeTech.com |
Anterra
AnterraDataCenter
AnterraBI
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www.anterratech.com |
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Support Desk 1-832-539-1400 |
ASG Publishing
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http://alliancesg.com/ |
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Support Desk 1-888-559-9540 |
ControlBoard
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www.congistics.com |
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1-203-529-1212 |
GTCO CalComp
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www.gtcocalcomp.com |
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Support Desk 1-866-746-3015; 2264 |
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Support Desk support@gtcocalcomp.com |
hh2
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www.hh2.com |
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Support Desk 1-877-442-9327 |
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Support Desk support@hh2.com |
HomeFront
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www.homefront.com |
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Support Desk 1-866-716-7291 |
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Support Desk info@homefront-software.com |
OnCenter
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www.oncenter.com |
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Support Desk 1-866-689-5687 |
PlanSwift
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www.planswift.com |
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Support Desk 1-888-752-6794; 2 |
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Support Desk support@planswift.com |
Piracle
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www.piracle.com |
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Support Desk 1-800-621-5720 |
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Support Desk support@piracle.com |
RocTek
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www.roctek.com |
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1-800-826-7763 |
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Support Desk support@roctek.com |
TimberScan
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http://www.core-assoc.com/products/timberscan/ |
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1- 888-666-CORE (2673) |
Cloud Hosting Resources
Aktion Associates
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http://www.aktion.com/ |
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Support Desk 1-888-865-9425 |
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Support Desk support@aktion.com |
Learn More about Aktion Cloud Services for Sage Construction Users..
Swizznet
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http://www.swizznet.com |
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Support Desk 1-888-794-9948;405 |
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Customer Success Manager hlotz@swizznet.com |
Trapp Online
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http://trapptechnology.com/ |
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Support Desk 1-888-725-4959 |
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Support Desk http://trapptechnology.com/support |
Associations
Associated Builders and Contractors, Inc.
Associated Builders and Contractors (ABC) is a national construction industry trade association representing nearly 21,000 chapter members. Founded on the merit shop philosophy, ABC and its 70 chapters help members develop people, win work and deliver that work safely, ethically, profitably and for the betterment of the communities in which ABC and its members work.
440 1st St., N.W., Ste., 200
Washington, D.C. 20001
Website:Â Â Â Â Â Â Â Â Â Â Â https://www.abc.org/
Phone:Â Â Â Â Â Â Â Â Â Â Â Â Â Â 1-202-595-1505
Email:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â gotquestions@abc.org
IT Support:Â Â Â Â Â Â Â Â support.abc.org
Associated General Contractors of America
The Associated General Contractors of America is comprised of 92 chartered Chapter affiliates and provides its Chapters and their members with professional development opportunities, up-to-the-minute information and trends in the industry, and discounts on products, programs and services.
To become a member of AGC of America, you must first become a member of a local AGC Chapter. Upon joining your local Chapter, you will automatically receive the added value of membership in AGC of America.
2300 Wilson Blvd., Suite 300
Arlington, VA 22201
Website: https://www.agc.org/
General Inquiries:Â 1-703-548-3118
Email: info@agc.org
Associated Subcontractors of Massachusetts
Founded in 1950, the Associated Subcontractors of Massachusetts (ASM) today represents nearly 400 subcontractors as well as suppliers and affiliated organizations in Massachusetts and surrounding states. ASM is the only organization in the Commonwealth dedicated exclusively to the business issues affecting subcontractors, who perform more than 80% of the work on all commercial construction.
15 Court Square, Ste. 840
Boston, MA 02108
Website: http://www.associatedsubs.com/
Phone: 1-617-742-3412
Fax: 1-857-453-4338
American Society of Professional Estimators
The American Society of Professional Estimators serves construction estimators by providing education, fellowship, and opportunity for professional development.
Society Business Office:
American Society of Professional Estimators
2525 Perimeter Place Dr., Ste 103
Nashville, TN 37214
Website: https://www.aspenational.org/
Phone: 1-615-316-9200
Fax: 1-615-316-9800
Construction Financial Management Association
Founded in 1981, CFMA is the only organization dedicated to bringing together construction financial professionals and those partners serving their unique needs. CFMA serves more than 6500 members via 89 chapters located throughout the US and Canada.
Massachusetts Electrical Contractors Association
Since 1937, the Massachusetts Electrical Contractors Association (MECA) has been defying industry standards by fostering this type of communication and servicing the needs of electrical contractors by providing services ranging from Massachusetts codebook publications to business advice.MECA, currently with over 360 member-contractor companies, has grown in number and strength, becoming a chain forged from a valuable network of electrical contractors. MECA provides a forum in which questions can be answered, concerns can be voiced, and members can benefit from the guidance of industry leaders.
105 Eastern Ave., #208, Dedham, MA 02026
Website: https://www.mecanews.com/
Phone: 1-781-320-9811
New England Mechanical Contractors Association
For over 125 years, New England Mechanical Contractors Association has been a construction industry trade association representing premier mechanical construction firms throughout Massachusetts, Rhode Island, Maine, New Hampshire and Vermont. From building new large scale construction to servicing and maintaining existing facilities, our member contractors employ the most highly skilled and trained workforce in New England delivering cost-effective, timely results and staying abreast of leading-edge technology and industry practices.
1266 Furnace Brook Parkway, Suite 201
Quincy, MA 02169
Website: http://www.nemca.org/
Phone: 1-617-405-4221
Timberline Users Group (TUG)
TUG is a professional organization committed to supporting the users of Sage 300 Construction and Real Estate, Sage 100 Contractor and Sage Estimating. The overall purpose of TUG is to provide camaraderie and to help members be more productive, accurate and knowledgeable about the use of their product. Membership in TUG has many benefits including networking opportunities and a helpful resource center designed to guide users to productive solutions.
Timberline Users Group, Inc. (TUG)
3525 Piedmont Road, Building 5, Suite 300 | Atlanta, GA 30305
Website: www.tugweb.com
Phone: 1-866-846-0999
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