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Resources & support with answers to your questions.

Resources and support with answers to your questions.

Your Success is Our Success

As your business partner, we are here to assist you before, during, and long after you have purchased your software.

Software Resources & Support

Sage software

United Solutions Support

General Sales Inquiries
Software Support


General Sales Inquiries


phone_web 1-888-874-4874


Software Support

Sage 100 Contractor, Sage 300 Construction and Real Estate & Sage Estimating


 Judy Rich, Director of Professional Services
phone_web  1-888-874-4874;1357

Sage CRM


 Graham Macleod, Director
phone_web  1-888-874-4874;1338



Sage Support

Sage Software Support Numbers
Sage Knowledgebase
Sage Customer Portal
Sage Technical Support


Sage Software Support Numbers

Please Note:
You must have a current Sage Business Care & Maintenance Support plan in order to receive assistance when contacting Sage.

Sage 100 Contractor: 1-800-866-8049
Sage 300 Construction & Real Estate: 1-800-551-8307
Sage 300 Construction & Real Estate Office Connector: 1-866-991-3361
Sage 300 ERP: 1-800-253-1372
Sage Estimating: 1-866-991-3359
Sage CRM: 1-866-856-0703
Sage Construction Project Center or Sage Bid Management: 1-847-876-1012 or Email support:

Sage Maintenance & Support Renewals: 1-800-253-1372

Sage Knowledgebase

The Sage Knowledgebase should be your official starting point for all support content, downloads and resources.

Sage Customer Portal

How do I sign up to access the Sage Customer Portal?

Take a video tour of the knowledgebase.

Log on to access entitled support resources, register or retrieve activation codes for any of your Sage products. Continue to submit and manage your online cases through the Sage Customer Portal.  The Portal can be accessed through Sage Support as well.

Sage Technical Support

How do I get technical support for Sage 100 Contractor?

How do I get technical support for Sage 300 Construction & Real Estate?

How do I get technical support for Sage Estimating or eTakeoff?

How do I get technical support for Sage CRM?

How do I get technical support for Sage Service Operations?

How do I get technical support for Sage Paperless Construction?


Year End Support Center

We’re here to help you get through the end-of-year process. Please refer to these useful links, and please do contact us if you need additional information or assistance.

Sage 100 Contractor & Sage 300 CRE

Year-end supported versions for the current year.

Sage 100 Contractor

Sage City Year-End Center

Sage 100 Contractor Year-End FAQ

Sage 300 Construction & Real Estate

Sage City Year-End Center

Sage 300 CRE Year-End FAQ


There are 3 ways to learn about the software training that we offer:

Browse our upcoming training schedule


Business Care Plans

United Solutions Business Care Plans

Sage Business Care Plans


United Solutions Business Care Plans

Local Business Support


Sage 100 Construction

Donna Brooks, Sage 100 Certified Consultant
phone_web 1-888-874-4874; 1111


Sage Business Care Plans

Sage Business Care Plans provide technical expertise, outstanding maintenance and the product support needed to keep your Sage software running smoothly.

Learn more about Sage Business Care Plan options here.

Compare and review Sage 300 Construction & Real Estate and Sage 100 Contractor Business Plan options side-by-side.

Quickbooks Comparison

Quickbooks Comparison

Discover the difference. See all the ways Sage 100 Contractor can save
you time and effort with functions that just aren’t available in off-the-shelf
bookkeeping software with our software comparison of Quickbooks.

Other software


Support Desk Help


phone_web Support Desk

Support Desk

phone_web Support Desk
ASG Publishing
phone_web Support Desk
phone_web 1-203-529-1212


Support Desk


Support Desk
phone_web Support Desk
Support Desk

1-888-752-6794; 2

Support Desk
phone_web 1-800-826-7763

Support Desk

Cloud Hosting Resources

Support Desk


Customer Success Manager
Trapp Online
Support Desk


Support Desk


Associated Builders and Contractors, Inc.

Associated Builders and Contractors (ABC) is a national construction industry trade association representing nearly 21,000 chapter members. Founded on the merit shop philosophy, ABC and its 70 chapters help members develop people, win work and deliver that work safely, ethically, profitably and for the betterment of the communities in which ABC and its members work.

440 1st St., N.W., Ste., 200
Washington, D.C. 20001

IT Support:

Associated General Contractors of America

The Associated General Contractors of America is comprised of 92 chartered Chapter affiliates and provides its Chapters and their members with professional development opportunities, up-to-the-minute information and trends in the industry, and discounts on products, programs and services.

To become a member of AGC of America, you must first become a member of a local AGC Chapter. Upon joining your local Chapter, you will automatically receive the added value of membership in AGC of America.

2300 Wilson Blvd., Suite 300
Arlington, VA 22201

General Inquiries: 

Associated Subcontractors of Massachusetts

Founded in 1950, the Associated Subcontractors of Massachusetts (ASM) today represents nearly 400 subcontractors as well as suppliers and affiliated organizations in Massachusetts and surrounding states. ASM is the only organization in the Commonwealth dedicated exclusively to the business issues affecting subcontractors, who perform more than 80% of the work on all commercial construction.

15 Court Square, Ste. 840
Boston, MA 02108

Fax: 1-857-453-4338

American Society of Professional Estimators

The American Society of Professional Estimators serves construction estimators by providing education, fellowship, and opportunity for professional development.

Society Business Office:
American Society of Professional Estimators
2525 Perimeter Place Dr., Ste 103
Nashville, TN 37214

Fax: 1-615-316-9800

Construction Financial Management Association

Founded in 1981, CFMA is the only organization dedicated to bringing together construction financial professionals and those partners serving their unique needs. CFMA serves more than 6500 members via 89 chapters located throughout the US and Canada.

Massachusetts Electrical Contractors Association

Since 1937, the Massachusetts Electrical Contractors Association (MECA) has been defying industry standards by fostering this type of communication and servicing the needs of electrical contractors by providing services ranging from Massachusetts codebook publications to business advice.MECA, currently with over 360 member-contractor companies, has grown in number and strength, becoming a chain forged from a valuable network of electrical contractors. MECA provides a forum in which questions can be answered, concerns can be voiced, and members can benefit from the guidance of industry leaders.

105 Eastern Ave., #208, Dedham, MA 02026


New England Mechanical Contractors Association

For over 125 years, New England Mechanical Contractors Association has been a construction industry trade association representing premier mechanical construction firms throughout Massachusetts, Rhode Island, Maine, New Hampshire and Vermont. From building new large scale construction to servicing and maintaining existing facilities, our member contractors employ the most highly skilled and trained workforce in New England delivering cost-effective, timely results and staying abreast of leading-edge technology and industry practices.

1266 Furnace Brook Parkway, Suite 201
Quincy, MA 02169

Phone: 1-617-405-4221

Timberline Users Group (TUG)

TUG is a professional organization committed to supporting the users of Sage 300 Construction and Real Estate, Sage 100 Contractor and Sage Estimating. The overall purpose of TUG is to provide camaraderie and to help members be more productive, accurate and knowledgeable about the use of their product. Membership in TUG has many benefits including networking opportunities and a helpful resource center designed to guide users to productive solutions.

Timberline Users Group, Inc. (TUG)
3525 Piedmont Road, Building 5, Suite 300 | Atlanta, GA 30305

Phone: 1-866-846-0999

 Sage Construction and Real Estate Software Success Stories

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