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A Sage Service Operations Success Story – Aero Mechanical Company

 Our workflow has improved, bills are going out faster than before and we’re getting paid quicker – and much of that can be attributed to Sage Service Operations.

Mike Machado
Vice President Of Finance, Aero Mechanical Co.

A Sage Service Operations Success Story – Aero Mechanical Company

 Our workflow has improved, bills are going out faster than before and we’re getting paid quicker – and much of that can be attributed to Sage Service Operations.

Mike Machado
Vice President Of Finance, Aero Mechanical Co.

Challenge

As Aero Mechanical began to grow, it became obvious that the old way of doing things wasn’t working: the firm was losing time and revenue due to manual processes for collecting service work data and filling out time sheets by hand. The company required a more robust accounting solution that could support its ongoing growth and integrate with Aero’s Sage 100 Contractor solution.

Solution

Working with United Solutions Group, Aero Mechanical chose Sage Service Operations to provide the seamless Sage 100 Contractor integration capabilities they desired while also bridging the gap between the teams in the field and the accounting staff in the office. Sage Service Operations improves communications across the organization and expedites the time it takes to complete administrative tasks.

Results

Aero Mechanical has significantly reduced the time it takes for service technicians to complete timesheets, increasing their responsiveness to customer needs, which enabled its accounting team to reduce the turnaround time for processing invoices. As an added bonus, Aero Mechanical’s service department has gone completely paperless.

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