Company Name:
Contact Person:
Product:
Phone #:
E-mail:
SALES DEPARTMENT
Please rate your satisfaction with the following on a scale from 1-5, where 1 is not satisfied and 5 is extremely satisfied.
1.) United Solutions responsiveness to your time frame:
2.) The software you are using met the expectations that were set during demonstration:
3.) Your Sales Representative's knowledge of product:
4.) Your product demonstration provided the necessary information to make an educated decision:
5.) Your Sales Representative or Sales Support Staff's follow-up after the presentation:
6.) Sales Support Staff's responsiveness to your call for assistance in a timely manner:
7.) Arrival of your software in a timely manner:
8.) What is your overall satisfaction with our sales team?:
9.) How could United Solutions improve the sales process?:
CLASSROOM TRAINING
1.) Did you attend:
2.) Instructors knowledge on the topics discussed in class:
3.) The topics discussed were beneficial to the application your company uses:
4.) The workbooks supplied in class were helpful during learning and application use:
5.) Location of the classroom facility:
6.) Accommodations provided for you at the facility:
7.) Refreshments provided during classroom training:
8.) Please list topics of classes you would like to see offered by United Solutions (ex: ODBC, Reconciliation, etc.) OR add any additional comments regarding classroom training:
Sage Timberline Office SOFTWARE PRODUCTS and SUPPORT
1.) The software's interface is user friendly:
2.) The performance and reliability of the software:
3.) Built in help system:
4.) What is your overall satisfaction with the software?:
5.) Sage Timberline Office's response to your calls for assistance in a timely manner:
6.) Sage Timberline Office's ability to assist with your questions:
7.) What is your overall satisfaction with Sage Timberline Office call support center?:
8.) Comments: